Refund and Return Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Upon your first visit to SalesGravy.com, SalesGravy.com sends a “cookie” to your computer. A cookie is a file that identifies you as a unique user. It stores personal preferences and user data.

SalesGravy.com has two primary uses for its cookies. First, we use them to specify unique preferences. For example, you may be recognized and automatically logged in when you arrive at our site or when ordering products and services through our Web site, after your initial registration, your preferences pertaining to shipping and billing locations are remembered by our system. This way you don’t have to tell us over and over again where you want your products sent. Secondly, we use cookies to track user trends and patterns. This helps us better understand and improve areas of our web site that our users find valuable. While both of these activities depend on the use of a “cookie,” visitors to SalesGravy.com always have the option of disabling cookies via their browser preferences.

Most browses are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, note that some parts of the SalesGravy.com Web site may not function properly if you refuse cookies.

SalesGravy.com’s policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond SalesGravy.com’s control, and is not to be applied in any manner contrary to applicable law or governmental regulation. We reserve the right at our discretion to make changes to this policy at any time. Please check this page periodically for changes.

SalesGravy.com’s policy on our wholly controlled and operated Internet site is to respect and protect the privacy of our users. SalesGravy.com will never willfully disclose individually identifiable information about its customers, employers, job seekers or sales talent community members to any third party without first receiving that user’s permission. This policy statement tells you how we collect information from you and how we use it.

SalesGravy.com shares information about our users with advertisers, business partners, sponsors and other third parties. However, in most cases, we talk about our users in aggregate, not as individuals. For example, we will say SalesGravy.com’s audience is x percent females and y percent males. This data is used to customize SalesGravy.com’s content and advertising for our users.

There are cases where SalesGravy.com may ask you for personal information such as your name or address. We do this when you register to our site, upload your resume or make a product or service purchase. When we intend to use your personal information, we tell you up front. This way you can decide whether you want to give us the information or not. For example, we may want to send you product or service announcements via e-mail or regular mail at your request. In case you change your mind or some personal information may change (such as your billing or shipping address), you may easily correct, update or remove the personal data you give us by using your account settings. You will also have the option of hiding your resume information and/or talent community profile from employers and other users.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@jebblount.com and send your item to: 115 E. Hall St. Thomson, GA 30824

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need Help?

Contact us at info@jebblount.com for questions related to refunds and returns.