To your customers, YOU are the company. Therefore, it is up to you to apologize for mistakes when things go wrong. It is in our nature as humans to save face. Few of us take any pleasure in admitting when we are wrong. It is especially difficult to apologize in
SELL MORE. FASTER.
FREE SALES TRAINING DELIVERED STRAIGHT TO YOUR INBOX.
MOST RECENT POST
SUBMIT A SALES QUESTION TO JEB
HAVE A SALES QUESTION FOR JEB?
SUBMIT IT HERE TO HAVE IT ANSWERED BY JEB IN HIS 'ASK JEB' COLUMN.