Workshop Overview
In this engaging and provocative keynote your audience is challenged to rethink customer experience. Through stories, humor, and data Jeb builds the case that the real secret to sustainable long-term growth and profitability is delivering a legendary customer experience and every person in your organization owns it.
This is the perfect follow up to the Fanatical Prospecting keynote.
Outcomes
- Sales EQ: How Ultra-High Performers Leverage Sales Specific Emotional Intelligence to Close the Complex Deal (John Wiley & Sons 2017)
- Fanatical Prospecting: The Ultimate Guide for Starting Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, E-Mail, and Cold Calling (John Wiley & Sons, 2015)
- People Love You: The Real Secret to Delivering a Legendary Customer Experience (John Wiley & Sons, 2013)
Complementary Books , Workshop and Training
Working With Jeb
Jeb Blount is the bestselling Author of eight books and among the world’s most respected thought leaders on sales, leadership, and customer experience. As a sales acceleration specialist he helps sales organizations reach peak performance fast by optimizing talent, leveraging training to cultivate a high-performance sales culture, developing leadership and coaching skills, and applying more effective organizational design.
Other Workshops
Coaching Fanatical Prospecting
In this emotional, high impact keynote your audience learns the danger of entitlement thinking and how a gratitude mindset builds a better attitude, impacts relationships, work performance, engagement, and ultimately happiness……
How to Deliver a Legendary Customer Experience
In this engaging and provocative workshop participants gain insight on the keys to delivering an unforgettable customer experience that leads to sustainable long-term growth and profitability.
